Contact & AGB

. . .

We're here to help!

Under Interesting facts and Support you will find general Informations on the operation of Stirling engines and vacuum engines, also answers about FAQ. Natürlich helfen wir auch gerne persönlich weiter. Of course, we also help personally. Contact us by post or e-mail.

Böhm Stirling-Technik GmbH
Werner-von-Siemens-Str. 2

91413 Neustadt an der Aisch
Germany

Fon: 0 91 61/18 08
E-Mail: info@stirling-technik.de

AGB for the Online-Shop of Böhm Stirling-Technik GmbH

Terms and Conditions:
Delivery conditions, general conditions for foreign countries:
Deliveries are only made in accordance with following general terms and conditions. Opposing conditions of the customer are only recognized if these are expressly arranged between both parties. These conditions also apply for repairs to the delivery contents. Additional agreements, changes and supplements to the contract require the written confirmation of Böhm Stirling-Technik. UN purchasing law is excluded.

Instructions for Stirling engine models / kits as well as drive models are only available digitally via download on our website.
Paper instructions are not available.

Prices:
The current prices always apply. For mailings, shipping and postage charges are calculated in addition to the current prices.

Delivery:
Specified delivery dates are non-binding. As a rule, however, deliveries are made immediately provided the goods are in stock; otherwise, a delivery is made as soon as possible. Retraction is excluded, unless both parties have expressly agreed to this.
Shipping and transfer of risk:
Upon shipment, the customer accounts for payment and accomplishment risks when the goods are delivered to the freight forwarder, the carrier or other person responsible for executing the shipment. This also applies in the event of freight-paid delivery. The shipping and insurance conditions of Shipper apply. We are not liable for time delays of Shipper due to acts of nature beyond control and other situations. In these cases, only the delivery conditions of Shipper or other freight forwarders apply.

We ship exworks /incotherms exw

Terms of payment and retention of title:
We only deliver against prepayment, unless something else has been arranged with us.

Extended retention of title:
The goods received remain my property until they have been completely paid for. Place of jurisdiction and place of performance for both aspects is Neustadt / Aisch, Germany.
Credit card/PAYPAL cancelation by the customer:
If the customer cancels his/her credit card or the bank does this because the customer is not capable of making payments, the customer is in default of payment and is liable for all costs which accrue for  Böhm Stirling Technik. The customer is also liable for return, customs and postage fees.

Returns are to be sent to:
Hermann Böhm
Werner von Siemens Str.2
D-91413 Neustadt Aisch
Germany

The models have a 100% control and are subject to a test run. Upon return of the goods 35% restocking fee will be charged. Returns must be returned door to door at the expense of the buyer. with UPS.

Upon receipt, the goods are ch ecked for completeness, damage,or on complaints of the buyer.

Should it be determined that the model has no shortage the restocking fee of 35% is due to be deducted from the purchase price. The customer then receives 65% of the purchase price. less possible customs / delivery or other charges from the parcel service.

All costs of shipping and return are at the expense of the buyer. If the goods are not shipped door to door, we can not get the goods and goes back to the shipper and sender after 14 days Return address is:
Hermann Boehm, Werner von Siemens Str. 2, 91413 Neustadt.

The product must be packed carefully in a double-sided box, protected against shock and postage must be paid include the 30 EUR. If the goods have deteriorated in quality, compensation for lost value can be demanded.   
Subject to technical and design changes!